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Mental Health Therapy, Tech Network Gains Early Funds

Brain hemispheres graphic


18 Nov. 2022. A company building a therapy and technology network for improving access to mental health providers is raising $15 million in its first venture round. Resilience Lab, a three year-old enterprise in New York, today connects patients to some 200 therapists serving five states in the Northeast U.S., as well as offering clinicians mid-career training and technology support.

Resilience Lab seeks to make therapy for mental health conditions more readily available to people in need of those services. The company cites data showing fewer than 600,000 licensed therapists in the U.S., with 40 percent of potential mental health patients unable to find treatment.

Resilience Lab says it serves clients in New York, New Jersey, Connecticut, Pennsylvania, and Massachusetts. People seeking help, says the company, complete a questionnaire on the Resilience Lab web site, and are matched to therapists in their vicinity reflecting their identity and issues raised in their responses. Resilience Lab says it uses evidence-based algorithms and methods, both quantitative and qualitative, in this matching process. The company lists a range of therapy services for individuals, couples, and families.

The company says a key service for its therapist network is mid-career education. The Resilience Institute, says the company, aims to connect academic research with real-world practice, to build therapist skills in treatment planning, diagnostics, new treatment methods, and managing complex cases requiring multiple therapeutic approaches, through continuing education and workshops.

Need more therapists and higher-quality therapy

In addition, Resilience Lab says its technology for therapists includes software for collaboration and tracking client progress with machine learning algorithms to help improve outcomes. The company also says it provides back-office software support for therapists, such as appointments, billing, and reimbursements. Resilience Lab says its services are covered by six health insurance providers, including Aetna that last month began covering the company’s services.

“Whether due to a lack of supervised, real-world training options or completing supervised hours in roles unrelated to therapy, many social work, counseling and psychiatry graduates never become practicing therapists,” says Resilience Lab  co-founder and chief clinician Christine Carville in a company statement released through Cision. “I started Resilience Lab because I believe we can bridge the gap between academia, active therapeutic work with clients, and clinicians making a living in what they are trained, and love, to do.”

Resilience Lab is raising $15 million in its first venture round, led by technology investor Morningside in Boston and health care investor Viewside Capital Partners in Dallas. Joining the round are 20 health and technology entrepreneurs who were not disclosed.

“Digital innovation has made therapy more accessible, but it is not solving for the long-term,” notes Resilience Lab co-founder and CEO Marc Goldberg. “We need more therapists and better, higher quality therapy if we want to make a dent in the U.S. mental health care crisis.” Goldberg adds that the venture round “is a key milestone for our team, validating that our vision of fundamental and comprehensive reform in the therapist development journey is as important as digital access and back-end automation.”

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